Frequently Asked Questions

General

Are you open during school breaks?

We follow the CSU academic calendar, and we are usually open during school breaks. Any changes to our regular hours (M–F 7AM–3PM) will be posted on our Instagram @hals.coffee.noco.

Do you have a holiday calendar?

Spending time with family and friends during the holidays is important for our team, so we do our best to take time and enjoy the season. We make any holiday closure announcements on our Instagram.

Do you accept Ram Cash/Student ID payments?

No, we cannot accept Ram Cash. We do accept credit/debit cards, cash, Apple Pay, Google Pay, and other mobile payments.

Is there WiFi available?

Yes, you can access CSU's campus WiFi network in our space. We do not offer Wifi at the trailer, sorry.

Location & Parking

Where exactly are you located on campus?

We're inside the Translational Medicine Institute (TMI) building at 2350 Gillette Dr, on South CSU Campus.

What are my parking options?

We have free 30-minute parking spots perfect for grab-and-go orders. Additional paid parking is available nearby for longer visits.

Menu & Ordering

Do you offer gluten-free options?

Yes! We have several gluten-free food options and can accommodate various dietary restrictions. Just ask our staff.

Can I order ahead?

Yes, you can place your order for pickup through our online ordering system.

Do you have non-dairy milk alternatives?

Absolutely! We offer oat and almond milk alternatives at no extra charge.

Can you accommodate allergies?

Yes! Please inform our staff of any allergies, and we will do our best to accommodate your needs.

Do you offer seasonal specials?

Yes! We regularly update our menu with seasonal items and specials. Follow us on Instagram @hals.coffee.noco for updates.

Does Hal’s Coffee deliver?

Keep an eye out! We’re excited to be able to offer delivery very soon!

Sustainability

Can I bring my own cup?

Yes! We encourage bringing your own cup and offer a discount when you do.

What sustainability practices do you follow?

We partner with Compost Queen for composting, use ceramic, glass, and metal dishware for dine-in orders, support local suppliers, and implement comprehensive recycling programs. When we take our trailer out, we are proud to use all electric options - both the truck and our trailer are powered by electric batteries!

Events & Catering

Do you offer catering?

Yes! We offer packages for special events. Email us at halscoffeenoco@gmail.com for details.

Can I reserve space for a study group?

Yes, we can accommodate groups. For larger groups (6+), please contact us in advance.

Can you still cater if I have a large group?

Yes we can! If your guest count is over 20 people, we can provide all of your essentials, including burritos, pastries, drip coffee, decaf coffee, tea/ hot water, and all the fixings!

Loyalty Program

How does the Hal’s Coffee loyalty program work?

Every time you make a purchase and use your phone number at checkout (in-store or through the Joe Coffee app), you’ll automatically earn points. For every 1,000 points you earn, you get $6 off your next drink order!

How do I join?

Just provide your phone number at checkout or order through the Joe Coffee app, and you’ll start earning points with your first purchase.

Are there other ways to earn extra points?

Yes! On Tuesdays, you earn double points on every purchase.

And stop by for bonus points on Thirsty Thursdays (50 bonus points every Thursday (1x per day)) and Social Saturdays (100 bonus if you order two or more drinks) too!

Watch for bonus point promotions and special tasks in the Joe Coffee app.

How do I redeem points?

You can redeem points for $1, $3, or $6 at a time.

Where can I track my points and rewards?

You can view your point balance, rewards, and offers directly in the Joe Coffee app.

Can I combine loyalty rewards with other discounts?

Loyalty rewards can’t be combined with other discounts or promotions unless specified.

What kinds of purchases earn points?

All regular drink and food purchases earn points. Some exclusions may apply for catering or special events.

Do my points expire?

Points currently do not expire.

Who do I contact with questions?

Ask us in-store, email halscoffeenoco@gmail.com, or DM us on Instagram @hals.coffee.noco.

Hal's Coffee

Translational Medicine Institute

2350 Gillette Dr, Fort Collins, Colorado

Phone:

970-286-3488

Hours of Operation:

Monday - Friday: 7am-3pm

©2025 Hal’s Coffee. All Rights Reserved.

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